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Feedback

The department is committed to providing high quality services to meet your needs. If you are not happy with our services, please let us know. We also appreciate your positive feedback because it reinforces the good work of our staff.

Feedback & Enquiries

For general enquiries you can call 1300 374 731 or fill in the feedback/enquiries form below.

Feedback / Enquiry Form

Assistance for customers with special needs

To ensure that customers who need to contact the department are not disadvantaged as a result of language barriers, interpreters can be organised on behalf of customers to assist and documents can be translated into an appropriate language upon request.

If you need help as a result of a hearing or speech impairment the National Relay Service can assist you if you telephone 13 36 77 (free call).

Report a security issue

If you believe you have found a security issue with this website, you can report it to us through our vulnerability disclosure program. Visit the Vulnerability Disclosure Policy page for more information.

Formal Complaints

If you wish to lodge a formal complaint because you are not satisfied with any aspect of the department’s services provided, please contact us by:

Filling in the Formal Complaint Form below
Phone: 61 8 6552 2008
Email: complaint@dpird.wa.gov.au 

Post: Department of Primary Industries and Regional Development
Locked Bag 4
Bentley Delivery Centre WA 6983

Formal Complaint Form