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Feedback

The department is committed to providing high quality services to meet your needs. If you are not happy with our services, please let us know. We also appreciate your positive feedback because it reinforces the good work of our staff.

Feedback & Enquiries

For general enquiries you can call 1300 374 731 or fill in the feedback/enquiries form below.

Feedback / Enquiry Form

Services available to help you

Interpreter services
  • Interpreters can be organised on behalf of customers to assist those who may need help communicating with us.
  • Documents can be translated into an appropriate language upon request.
National Relay Service (NRS)
  • If you have a hearing, sight or speech impairment you can phone 13 36 77 (free call).
  • Voice relay users can call 1300 555 727.
  • Other services are available on the NRS website.
National Relay Service (NRS) website

Report a security issue

If you believe you have found a security issue with this website, you can report it to us through our vulnerability disclosure program. Visit the Vulnerability Disclosure Policy page for more information.

Vulnerability Disclosure Policy page

Formal Complaints

If you wish to lodge a formal complaint because you are not satisfied with any aspect of the department’s services provided, please contact us by:

Filling in the Formal Complaint Form below
Phone: 61 8 6552 2008
Email: complaint@dpird.wa.gov.au 

Post: Department of Primary Industries and Regional Development
Locked Bag 4
Bentley Delivery Centre WA 6983

Formal Complaint Form