Expand the menu options to find service details relevant to you:
Note: Some numbers will have options to select from when first dialled. Delays may be experienced at times, when waiting for your call to be answered.
There may be times where you’re redirected to message bank if the line is in use (the operator will return your call as soon as possible). Remember to leave your name and contact number.
| Service | Contact details |
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Crisis Care is a telephone information and counselling service for people in crisis needing urgent help. |
P: Freecall 1800 199 008 |
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Men's Domestic Violence Helpline Counselling for men who are concerned about their violent and abusive behaviours. |
P: Freecall 1800 000 599 |
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Women's Domestic Violence Helpline Support and counselling for women experiencing domestic violence. |
P: Freecall 1800 007 339 |
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Provides access to crisis support, suicide prevention & mental health support services. 24/7 support. |
P: 13 11 14 |
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Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live. 24/7 support. |
P: 1300 224 636 |
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MensLine Australia is a telephone and online counselling service for men with emotional health and relationship concerns. |
P: 1300 789 978 |
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Kids Helpline is Australia’s only free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25. |
P: Freecall 1800 551 800 |
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24/7 anonymous crisis support by phone. |
P: 13 52 47 |
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National Sexual Assault, Family & Domestic Violence Confidential information, counselling and support service. Open 24 hours to support people impacted by sexual assault, domestic or family violence and abuse. |
P: Freecall 1800 737 732 |
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Suicide Callback Service is a nationwide service that provides professional 24/7 telephone and online counselling to people who are affected by suicide. |
P: 1300 659 467 |
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Mental Health Emergency Response Line For anyone involved in a mental health emergency in the community – including individuals, families/carers, member of the general public or health professionals. Covers the Perth metropolitan and Peel areas. |
Perth Metro
P: 1300 555 788 |
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The Alcohol and Drug Support Line is a confidential, non-judgemental telephone counselling, information and referral service for anyone seeking help for their own or another person’s alcohol or drug use. |
Perth Metro calls Country calls |
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Parent & Family Drug Support Line The Parent and Family Drug Support Line is a confidential, non-judgemental telephone counselling, information and referral service for anyone concerned about a loved one’s alcohol or drug use. |
Perth Metro calls Country calls |
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24 hour health advice. Free health advice you can count on, talk to a registered nurse. |
P: Freecall 1800 022 222 |
| Service | Contact details |
| WA Elder Abuse Helpline | P: 1300 724 679 |
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Information and support line on all cancers. |
P: 13 11 20 |
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Women’s Information Service The service provides information and referrals about issues such as health, finances, legal matters, counselling and domestic violence. |
P: Freecall 1800 199 174 |
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Regional Men’s Health Initiative Provides education and support for rural and regional WA |
P: 6314 1436 |
| Rural aid (support through financial, wellbeing and fodder assistance). | P: 1300 327 624 |
| Service | Contact details |
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Services Australia Emergency Information Line - Centrelink Select the service you require from the Services Australia website. |
P: 180 22 66 |
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A phone service for farmers and their partners to talk to us about Farm Household Allowance. |
P: 13 23 16 |
| ATO Debt Information Line | P: 13 11 42 |
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Rural West provide a free, confidential, mobile, independent financial counselling service to regional small businesses and all primary production enterprises in WA, who are navigating their way through difficult and turbulent times. |
P: Free call 1800 612 004 |
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Free service for individuals dealing with a whole range of financial concerns |
P: Free call 1800 007 007 |
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The Community Grants Hub, in the Department of Social Services, provides a shared-services arrangement to deliver grant administration services on behalf of Australian Government client agencies |
P: 1800 020 283 |
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Assists farming families experiencing financial hardship with income to maintain their household. |
P: 13 23 16 or 1800 612 004 |
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Regional Investment Corporation Low interest loans for businesses to improve the strength, resilience and profitability of their businesses (provided by the Regional Investment Corporation). Drought loan; AgriStarter loan; Farm Investment loan; AgBiz drought loan. |
P: 1800 875 675 |
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The Farm Debt Mediation Scheme in Western Australia is available to assist farm and pastoral businesses and financial institutions resolve disputes about business financial arrangements, through a low cost and non-legal form of mediation, and encourage a mutually acceptable agreement between the parties |
P: 1300 374 731 |
| Service | Contact details |
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Community Water Supplies Partnership Grants of up to $100,000 available for community water supply development and improvements in dryland agricultural areas receiving <600 mm average annual rainfall. |
P: 1800 780 300 |
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Management of Strategic Community Water Supplies Network of strategic community water supplies in WA dryland agricultural areas to provide emergency stock water. |
P: 1800 780 300 |
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Emergency water for livestock provided by the State Government carted to a central point, coordinated via local shires. |
P: 1800 780 300 |
| Family counsellors | Contact details |
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Central Agcare – Corrigin WA 6375 Corrigin, Wickepin, Pingelly, Kulin, Brookton, Quairading, Narembeen, Kondinin, Bruce Rock, Hyden |
P: 9063 2037 |
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Southern Agcare – Gnowangerup WA 6335 Noongar counselling: Darkan, Arthur River, Wagin, Dumbleyung, Lake Grace, Nyabing, Pingrup |
P: 9827 1552 |
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Wheatbelt Agcare – Nungarin WA 6490 |
P: 9046 5091 |
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Family Relationship Advice Line |
P: Free call 1800 050 321 |
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Catholic counselling services |
P: 9325 6644 |
| Ngala Parenting Line | P: Free call 1800 111 546 |
| Northern Districts Support Counselling | P: 9971 1030 |
| Relationships Australia (WA) | P: 1300 364 277 |
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Women's Health & Family Services – Northbridge and Joondalup Free support and counselling |
P: Free call 1800 998 399 |
| Carers WA – Perth | P: 1300 227 377 |
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Amity Health – Albany Mental health counselling for Wheatbelt and Great Southern. Referral from GP or allied health required. |
P: 9842 2797 |
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Counselling for individuals, couples and families.
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P: 1300 114 446 Kununurra: 9166 5000 Balgo: 0429 921 950 Broome: 9194 2400 Karratha: 9143 1880 Dampier: 9183 1511 Email available via website |
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Family services and support |
Bunbury: 6477 1000 wa@mackillop.org.au South Hedland: 9148 1600 wa@mackillop.org.au |
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Counselling for Aboriginal clients |
Roebourne Admin: 9182 1172 Family Support: 9182 1120 Counselling: 9182 1566 |
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Geraldton Family Counselling Service Counselling for individuals, families and groups |
P: 9921 4477 midwestgascoyne@ngala.com.au |
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Canarvon Family Support Services Works with families to help cope with daily living challenges |
P: 9941 1251 familysupport@cfss.org.au |
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Counselling and family support |
Bunbury: 9721 5177 |
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Increasing the capacity of individuals and families |
9071 3110 escare@escare.org.au |
| P: 9733 2902 or 9733 3011 fsscoordinator@waroonacrc.com.au |
| Service | Contact details |
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Share and Care Community Service Based in Northam provides emergency relief, family assistance, financial counselling, home support service, |
P: 9622 2828 |
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Avon Youth, Community and Family Services Areas from Northam, Merredin, Moora to Narrogin |
P: 9622 2612 |
| Community Mental Health Services |
Albany P: 9892 2440 Esperance P: 9071 0444 Kalgoorlie P: 9088 6200 Geraldton P: 9956 2424 Narrogin P: 9881 0700 Wheatbelt P: 9621 0999 Karratha P: 9144 7800 |
| Kimberley Mental Health and Drug and Alcohol Services |
Broome P: 9194 2640 Kununurra P: 9166 4350 Derby P: 9193 1633 |
| Rural Link | P: Freecall 1800 552 002 |
| Service | Contact details |
| Department of Primary Industries and Regional Development (DPIRD) | P: 1300 374 731 |
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DPIRD – Rural Business Development Corporation The RBDC has support schemes including farm debt mediation and loans |
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Department of Agriculture, Fisheries and Foresty – Drought and rural assistance This site has links for Immediate action for those in drought; support for the wider communities affected by drought; links for long-term resilience and preparedness. |
P: Freecall 1800 900 090 |
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Regional Investment Corporation Loans for farm investment, preparation for drought or affected by drought and water infrastructure |
P: Freecall 1800 875 675 |
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Australian Taxation Office Emergency Support Infoline Farm household allowance, concessional loan schemes, farm management deposits, taxation measures, managing farm risk program. |
P: Freecall 1800 806 218 |
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Provides a range of child safety and family support services to Western Australian individuals, children and their families. |
P: Freecall 1800 176 888 |
| Small Business Development Corporation | P: 13 31 40 |
We recognise that talking with family, friends and your local community are very important after experiencing fire. After any major fire, there will also be local support and services developed, and we recommend using that support as early as possible.
Particularly useful services for recovery after fire include:
| Service | Contact details |
| Rural West | P: 1800 612 004 |
| Crisis Care | P: 1800 199 008 |
| Regional Men's Health Initiative | P: 9690 2277 |
| Lifeline | P: 13 11 14 |
|
The Department of Fire and Emergency Services (DFES) - Recovering from a bushfire Emergency WA Recovery Information for areas affected by the Wooroloo fire what you can do after an emergency who can help after an emergency. |
| Emergency services | Contact details |
| Police, Fire, Ambulance | P: 000 TTY106 |
| Police assistance | P: 13 14 44 |
| State Emergency Service | P: 13 25 00 |
| Poisons Information Centre | P: 13 11 26 |
Contact DPIRD Emergency Management for additional information or any changes
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Emergency Management